SimTradeCrypto & Prediction Markets

Premium Support

Get expert help when you need it. Pay per ticket with guaranteed response times.

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per ticket

Basic Support

24-48 hours
  • Email support
  • General questions
  • Standard priority
Popular
$25
per ticket

Priority Support

4-8 hours
  • Priority queue
  • Technical issues
  • Detailed responses
$50
per ticket

Urgent Support

1-2 hours
  • Immediate attention
  • Critical issues
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$100
per ticket

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Submit Support Ticket

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Priority Support
Response: 4-8 hours
$25
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Your Support Tickets

TKT-1247resolvedPriority Support

API rate limiting question

Created: 2024-01-15 • Resolved: 2024-01-15
TKT-1189in-progressUrgent Support

Whale alert not triggering

Created: 2024-01-14
TKT-1142resolvedExpert Consultation

Strategy backtesting help

Created: 2024-01-12 • Resolved: 2024-01-13