Privacy Policy

1. Information We Collect

We collect the following types of information:

• Wallet Address: Your cryptocurrency wallet address when you connect to the platform
• Usage Data: Information about how you interact with our services
• Transaction Data: On-chain payment transactions for service usage
• Analytics Data: Anonymous usage statistics via Google Analytics

2. How We Use Your Information

We use collected information to:

• Provide and maintain our simulation platform services
• Process crypto payment transactions for premium features
• Improve and optimize platform performance
• Analyze usage patterns and trends
• Communicate important updates and changes

3. Data Storage and Security

We implement industry-standard security measures to protect your data. Wallet connections are non-custodial, meaning we never have access to your private keys. All payment transactions are processed on-chain through our crypto payment processing integration.

4. Third-Party Services

We use the following third-party services:

• Google Analytics: For anonymous usage analytics
• WalletConnect: For secure wallet connections
• Coinbase: For crypto payment processing
• Vercel: For hosting and analytics

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Retention

We retain your information for the following periods:

• Account data: Retained while your account is active and for 90 days following account deletion, after which it is permanently purged.
• Trading and transaction data: Retained for 7 years from the date of each transaction for regulatory compliance purposes.
• Email and communication logs: Retained for 2 years.
• Analytics data: Anonymized and aggregated after 12 months; no personally identifiable information is retained in analytics after that period.
• Blockchain transaction data: Permanently recorded on-chain and cannot be deleted from the blockchain.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of analytics tracking
• Disconnect your wallet at any time

8. GDPR — EU Users

If you are located in the European Union or European Economic Area, the following additional rights and protections apply under the General Data Protection Regulation (GDPR).

Lawful Basis for Processing

We process your personal data on the following lawful bases:

• Contract performance: Processing necessary to provide the services you have subscribed to.
• Legitimate interests: Analytics, fraud prevention, and platform security.
• Legal obligation: Retention of transaction data for regulatory compliance.
• Consent: Marketing communications (you may withdraw consent at any time).

Data Subject Rights

EU residents have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to erasure ("right to be forgotten"): Request deletion of your personal data, subject to legal retention obligations.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to restriction: Request that we restrict processing of your data in certain circumstances.
• Right to object: Object to processing based on legitimate interests, including profiling.
• Right to lodge a complaint: You have the right to lodge a complaint with your local supervisory authority (data protection authority) if you believe we have not complied with applicable data protection laws.

To exercise any of the above rights, contact us at legal@simtrade.io. We will respond within 30 days. For EU-specific inquiries, you may also contact our EU representative at the same address.

9. CCPA / CPRA — California Users

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to delete: Request deletion of your personal information, subject to certain exceptions.
• Right to opt-out of sale: We do not sell your personal information to third parties. You do not need to opt out, but you may contact us to confirm this at any time.
• Right to correct: Request correction of inaccurate personal information we hold about you.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will receive the same quality of service regardless of whether you make a privacy request.

To submit a request under CCPA/CPRA, email us at legal@simtrade.io with the subject line "California Privacy Request". We will verify your identity and respond within 45 days, with one permitted extension of an additional 45 days where reasonably necessary.

10. Children's Privacy

SimTrade is not intended for users under the age of 18. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us through our support channels.